10 Essential Tips on How to Prevent Package Theft

Online shopping brings convenience, but the excitement of a delivery can quickly turn into frustration if your package goes missing. Porches across the country have become easy targets for thieves, leaving valuable items at risk. The good news? You can take proactive steps to keep your deliveries safe and out of the hands of porch pirates. Here are 10 essential tips to prevent package theft and keep your deliveries safe:

• Over 119 million packages were stolen in the US in 2023, translating to one in every 200 deliveries. 

• Nearly half (43%) of Americans have experienced package stolen, with millions losing over $8 billion worth of merchandise annually.

Tip 1: Sign Up for Delivery Alerts

Most major delivery companies—including FedEx, UPS, USPS, and Amazon—offer free notifications via email, text, or app alerts. These updates let you know when your package is out for delivery or has been dropped off so you can retrieve it promptly.

USPS also provides tips on preventing package theft.

Tip 2: Request a Signature Upon Delivery

Requiring a signature ensures your package won’t be left unattended. While it may be slightly inconvenient, you can manage it by:

• Scheduling deliveries for when you’re home.

• Asking a trusted neighbor to sign for you.

• Using alternative delivery options like Amazon Locker or FedEx Hold at Location.

Tip 3: Install Security Cameras or Video Doorbells

A visible security camera, especially one facing your porch, acts as a strong deterrent to potential thieves. The presence of a camera can make them think twice about stealing a package, knowing they might be caught on video. Consider Kangaroo Indoor+Outdoor Camera and Kangaroo Doorbells which offer two options:

• Kangaroo Photo Doorbell Camera: This affordable option captures a snapshot of anyone approaching your door, allowing you to see who is there and deterring potential package thieves with its presence.

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"We bought a door bell due to the fact that someone was messing with my door when we where not home and scaring my poor dog to the point he is scared to go out the front door I love this door bell we do plan on getting the whole kit to better protect our apartment thank you for such a wonderful product and thank you for the price" - Carrie S., Kangaroo PlayStore Review

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• Kangaroo Video Doorbell Camera: This feature-rich option provides live streaming video and two-way talk functionality, enabling you to see, hear, and speak to whoever is at your door, even when you're not home. This allows you to remotely monitor deliveries and potentially interact with delivery personnel

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"I love my Kangaroo doorbell! 24/7 video sent to your phone. No contract . I have had my Kangaroo doorbell for 2 years and it still works like the day I got it. Dependable and clear video!! It is great security and lights up when someone gets on my driveway to let the person know it is a Kangaroo security system and I get to watch it live - in real time on my phone. Best present I have ever received!!! Thank you Kangaroo!!!"- Lisa A., Kangaroo PlayStore Review

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• Kangaroo Indoor/Outdoor Camera: See it all and choose to live stream or view recorded video t o see what your camera sees from anywhere, set your smart alerts with person detection, sound detection and zone detection. Spot and stop an incident with built-in Siren and Two-way talk

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"The Kangaroo Indoor+Outdoor Camera is a reliable security solution that fits perfectly in any corner of your house. It's easy to install, and the app integration on your phone makes it accessible wherever you go. You can track what's happening at home in real-time. The best part is that it's more affordable than other brands." - AquelisHub, BestBuy Verified Purchase

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Enhance Your Security with Kangaroo Doorbell's Peace-of-Mind Options:

Kangaroo Doorbells not only act as visual deterrents but also offer additional security features through their subscription plans:

Kangaroo Package Theft Reduction Trend

Kangaroo's commitment to enhancing home security is reflected in its significant package theft reduction over the past few years.

Tip 4: Invest in a Secure Package Box

A secure package box, also known as a parcel locker, provides a locked compartment for deliveries. This way, even if a thief attempts to steal the package, they won't be able to access it without breaking the lock, deterring most opportunistic thefts.

Tip 5: Install a Smart Lock for In-Home Deliveries

Smart locks let you remotely unlock your door for delivery drivers, so packages can be placed inside safely. Many systems, like Amazon Key, offer secure and trackable in-home delivery options.

Tip 6: Require ID Verification for Age-Restricted Deliveries

While most package deliveries are routine and straightforward, certain items require stricter handling due to age restrictions or sensitivity. For deliveries containing alcohol, medication, or other age-restricted products, consider requiring ID verification from the delivery person. This seemingly simple step adds a crucial layer of security and ensures responsible delivery, offering several benefits:

Preventing Misdirected Deliveries: By requiring ID verification, you ensure the package reaches the intended recipient, a responsible adult who meets the legal age requirement for the product. This minimizes the risk of the package being delivered to the wrong person, especially if left unattended on your doorstep.

Enhanced Security and Accountability: Asking for ID verification acts as a deterrent against potential theft or misuse of the age-restricted product. It demonstrates an extra layer of caution and holds the delivery company accountable for verifying the recipient's identity before handing over the package.

Peace of Mind and Regulatory Compliance: Requiring ID verification provides peace of mind, knowing you've taken an extra step to ensure responsible delivery. In some cases, it might even be necessary to comply with local regulations governing the sale and distribution of age-restricted products.

Implementing ID Verification:

• Check with the Delivery Company: Many delivery companies offer options for requiring ID verification for specific types of deliveries. Inquire about their policies and procedures for handling age-restricted products.

• Choose the Verification Method: Depending on the delivery company, you might be able to opt for age verification through a signature upon delivery with ID check, a scan of your government-issued ID, or an age verification check performed by the delivery driver at your door.

• Inform the Sender (if applicable): If you're expecting an age-restricted delivery from a friend or family member, inform them to mention the age verification requirement when placing the order. This ensures the sender and the delivery company are both aware of the necessary verification steps.

Tip 7: Request In-Store or Locker Pickup

Many online retailers offer the option to pick up your packages in-store or at designated locker locations. This eliminates the risk of porch theft altogether and allows you to pick up your purchases at your convenience.

Tip 8: Be Cautious of Suspicious Delivery Attempts

If someone claiming to be a delivery person behaves suspiciously, don't hesitate to ask for identification or contact the delivery company directly to verify their legitimacy.

• The National Sheriffs' Association (NSA): This organization provides resources and information on various safety and security topics, including package theft prevention. You can find their website at https://www.sheriffs.org/.

Tip 9: Work with Your Neighbors

Communicate with your neighbors and keep an eye out for each other's deliveries. If you see a suspicious package on your neighbor's porch, let them know. Similarly, offer to collect their packages if they're away when a delivery arrives.

Tip 10: Report Package Theft Immediately:

If your package is stolen, report it to:

• Local authorities (file a police report for documentation)

• The delivery company (they may offer refunds or reshipments)

• Your credit card company (some offer purchase protection)

Conclusion: Stay One Step Ahead of Package Thieves

By following these steps, you can significantly reduce the risk of package theft and shop online with confidence. Security cameras, smart locks, and alternative delivery options all play a role in protecting your deliveries.

Want to upgrade your home security? Check out Kangaroo’s affordable solutions to keep your packages safe.

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Q&A on Preventing Package Theft

• How can Kangaroo Home Security help protect my deliveries?

  Kangaroo Home Security offers affordable solutions, such as motion sensors and home security cameras, that can monitor your front door or porch area to deter porch pirates. Video doorbells from Kangaroo allow you to receive alerts and check live footage if there’s unusual activity around a package delivery, adding an extra layer of protection.

• Are there secure alternatives for package delivery if I’m worried about a package being stolen?

  Yes, several options can help keep your deliveries secure:

  • Amazon Lockers and FedEx package lockers are available in many locations and allow you to pick up packages at your convenience.

  • Amazon Key offers in-garage or in-home delivery for Prime members in eligible areas, helping keep your packages safe indoors.

  • Consider using a delivery box or lock box near your home to receive packages safely when you're not available.

• What should I do if I have a stolen package?

  If you suspect your package was stolen, follow these steps:

  • Check package tracking information from the shipping company to confirm the delivery status.

  • If missing, file a police report to document the theft.

  • Contact the delivery driver’s company (such as Amazon, FedEx, or UPS) and report the stolen package.

  • Review footage from any home security camera if available, as it may help provide evidence.

  • Some retailers, like Amazon, may reimburse a stolen package if you report it promptly.

• Are security cameras effective in deterring package thieves?

  Yes, security cameras are one of the most effective tools for deterring theft. When thieves spot a home security camera near a package delivery area, they’re less likely to risk being caught on video. With systems like Kangaroo Home Security, you can receive alerts if someone approaches your door, helping you take immediate action if needed.

• Can I prevent package theft in apartment buildings where cameras or lockboxes are restricted?

  In shared spaces, solutions like Amazon Locker or a package locker within your building, if available, can be effective alternatives. Some apartment complexes also partner with shipping companies to offer secure delivery points. Another option is coordinating with neighbors or property management to organize a secure area for packages.

• What should I ask the shipping company if my package is missing?

  • Where the package was left (e.g., at the mailbox, porch, or back door).

  • Whether a delivery driver photo of the delivery is available.

  • Any additional information that might indicate whether the package was misplaced or stolen.

• How does a police report help in package theft cases?

  Filing a police report provides an official record, which can assist in investigations and is often required by retailers or insurers for a reimbursement claim on a stolen package. If you have video evidence from a security camera, share it with the police to help with identifying potential porch pirates.

• Are there specific security solutions for package deliveries at homes without porches?

  Yes, even homes without porches can protect packages:

  • Install a home security system with cameras in areas where packages are commonly left.

  • Use a delivery box or lock box that can be bolted near your entrance, providing a secure area for package delivery.

  • For Amazon packages, you may also consider in-garage options through Amazon Key, if available in your area.

• Does package tracking alone help prevent theft?

  While package tracking is helpful, it may not prevent theft if a package is stolen after delivery. For added security, use tracking in combination with other tools, like security cameras or Amazon Lockers, which reduce the time packages are left unattended.

• Can insurance cover a package stolen from my porch?

  Some homeowner’s or renter’s insurance policies offer limited coverage for stolen packages. Be sure to check your policy, as it may cover porch theft under personal property, though a deductible often applies. Additionally, some credit cards provide theft protection on purchases, so it’s worth checking with your card issuer.